Dealing with difficult insurance companies after an injury can feel like an uphill battle. If you want a fair payout from some of the worst insurers—like Liberty Mutual, Allstate, or Safeco—you need to follow a strategic approach. This process often takes time and persistence, but as my client Rachel’s case shows, it’s possible to prevail.
(Note: Rachel’s story is based on true events, but her name has been changed to protect her privacy.)
Rachel was in a rear-end collision caused by an inattentive driver. While she didn’t need an ambulance immediately after the accident, she went to the hospital later that day with injuries to her head, left hand, neck, left knee, shoulders, and lower back. Diagnostic testing showed no fractures, and her hospital stay was brief. Rachel continued treatment with physical therapy and pain management for several months before her recovery.
Once Rachel finished treatment, my office gathered her medical records and bills. We sent a written demand to the at-fault driver’s insurance company, Liberty Mutual, for the policy limits. Their initial response? A lowball offer of less than $17,000.
Liberty Mutual is notoriously difficult to deal with in injury claims. Their lowball offers are a tactic to test how much you’re willing to fight for fair compensation. Knowing this, I filed a lawsuit on Rachel’s behalf to put pressure on the insurer.
With the trial date approaching, Liberty Mutual began to feel the pressure. At the court-ordered mediation, just one month before trial, we settled Rachel’s case for over five times the initial offer. Combined with her $10,000 in no-fault benefits, Rachel’s total recovery was nearly $100,000.
This result wouldn’t have been possible without pushing the case toward trial. Liberty Mutual—and many other insurers—rarely offer fair settlements without being forced to.
Fighting the worst insurance companies requires persistence and strategy. Here are the key takeaways:
The closer you get to trial, the more likely the insurance company will offer a reasonable settlement to avoid the uncertainty and costs of a jury verdict.
Dealing with insurers like Liberty Mutual can be challenging, but with persistence and a strategic approach, you can push for fair compensation. Remember, the process takes time, but it’s worth it to avoid being taken advantage of by companies looking to settle your case for less than it’s worth.
Disclaimer: This blog is not legal advice. Always consult a lawyer for guidance specific to your situation.
This post was written with AI assistance and reviewed by the Meagher Injury Lawyers team.
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